In this section you will find answers to most common questions you might have. Included is our return policy, product warranty info, shipping and returns, etc. Please see below.


Contact Dr. Polite for a pricing structure on individual or team trainings. Individual items listed in the “Shop” are priced as listed.

What’s your return policy?

Because of the nature of our business, all sales are final; however, if you receive a damaged product we will accept unopened, unused product in its original package for a store credit of equal or lesser value.  If you should receive a damaged product, please email us a digital photo immediately so that your return request can be approved.  We do not accept unapproved returns.  Then, post mark your return within five (5) business days of the original delivery date.  Returns are only allowed on original merchandise and not replacement items.  We reserve the right to change our policy as appropriate without notice.

Do you ship oversees and to P.O. boxes?

Oversees shipping is unavailable at this time; however, we will gladly ship to your P.O. Box.

Do you have customer service?

Of course! Our friendly and knowledgeable customer service reps are available to answer your questions Monday thru Friday from 9am to 4pm PST.  Call us at 949-478-5083.

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